Accessibility statement review and update

An accessibility statement is mandatory for the public sector and increasingly good practice in the private sector. But it has to tell the truth: the real state of conformance, specific exceptions and a contact that works. We check it, complete it and keep it up to date.

What the statement must contain

The model accessibility statement laid down in Commission Implementing Decision (EU) 2018/1523 under Directive (EU) 2016/2102 has a fixed structure: the compliance status, a list of non-accessible content with the reasons, how the statement was prepared and the date of the last assessment, a feedback mechanism and the enforcement procedure. In Slovakia, public sector bodies are required to publish it by Act No. 95/2019 Coll. on information technologies in public administration and its decree on standards.

The most common errors we find are statements copied from another website, a declared "full conformance" that was never tested, exceptions described so vaguely that they cannot be verified, and a contact form that nobody reads.

How we work

  1. We compare the text of the statement with the real state: we carry out a simplified or in-depth evaluation to WCAG 2.2 and EN 301 549.
  2. For each defect found, we decide whether it belongs in the statement as non-accessible content and describe it so that both a user and the monitoring body can understand it.
  3. We rewrite the statement into the structure of the EU model and add the dates, the evaluation method, contact details and a link to the enforcement procedure.
  4. We propose an internal procedure so that the statement stays truthful after further changes to the website.

What you get

  • An updated accessibility statement in any EU language, ready to publish.
  • An evaluation report with an overview of findings and recommendations.
  • A review calendar: the statement should be updated after every substantial change and at least once a year.

An example of what such a statement looks like is the accessibility statement of this website. Related service: Accessibility evaluation.